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Knoxville residents have plenty of reliable ISPs. These are the best plans, according to CNET's broadband experts.
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What is network slicing, and how will this affect Google Fiber's internet service?
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All it took was a call to Spectrum's retention department, which is where you end up after telling the automated system you want to cancel your service. After a mildly tedious conversation with an exceedingly friendly rep, my monthly bill dropped from $68 to $45 per month for the next full year. Not only did I save money, but my speeds increased from 400 Mbps to 500 Mbps.
While I can't guarantee the same results everywhere, in general it's a great time to threaten to cancel cable internet service.
For years, Comcast and Charter (which operates the Spectrum brand) have boasted to shareholders that growth in home internet more than offsets the collapse of cable TV, but now they're losing internet customers to vendors offering faster fiber and cheaper 5G wireless alternatives. They are highly motivated to keep potential defectors on board, so you should take full advantage of their collective insecurity.
What competition looks like
Last year, Spectrum and Comcast lost 508,000 and 411,000 home internet customers respectively . The year before, Comcast lost 66,000, while Spectrum lost 61,000. Stock prices for both companies are already below what they were two y
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